Back-end Processing Agent

Area: Contact Centres
About The Role:

As a Back-end Processing Agent you will be responsible for sorting and verifying data to be entered into systems, collaborating data, problem solving and reportingInnovatively coming up with solutions in completing your task and to meet deadlines efficiently

You will file data and documenting it according to the standard operations and procedures of call center. You also have to support the sales teams on road shows or events to capture of gathered prospect and customer data for future use. This means you need to be a team player who achieve daily and periodic goals with the guidance and coaching of your team leader or supervisor.

About The Person: You will have a flexible approach to your work with excellent organizational skills. Having worked in a similar role before you will have a great telephone manner and strong communication skills. You must be spirited, competitive, multi-tasker and love being part of a team. You must also be fluent in English and Bahasa Malaysia.
Location of Work:
  • KLCC
  • SUNWAY PINNACLE
Working Hours: Rotational Shift
Note: you will be required to attach the following: 1. Resume/CV
2. Passport-size photograph