Telesales - Retention / Savedesk (Outbound - Rotational Shift)

Area: Contact Centres
About The Role:

A "Telesales for Retention / Savedesk Consultant" is responsible to perform outbound calls using appropriate sales tools / script, product knowledge provided and communications skills to generate sales and customer interest through sales calls and to retain customers who wish to withdraw their contract.

You are required to be a strong team playerworking towards both individual and team sales targets set by the team supervisor. Your day will be mostly spent influencing customers to buy services. You must also be comfortable dealing with complaints and doubts by customers. 

You will use state of the art telephone equipment, automatic dialing systems, and other telecommunications technologies. The goal is to help the company grow by closing sales and developing company business.

About The Person:

You will have a flexible approach to your work with excellent organizational skills. Having worked in a similar role before you will have a great telephone manner and strong communication skills. This is a sales focused role, the ability to influence clients decisions and negotiate is essential. You must also be fluent in ENGLISH.

As a telesales representative, you must be an excellent communicator and have superior people skills.

Location of Work:
  • Bandar Sunway
Working Hours: Rotational Shift from 10 a.m. till 10 p.m. (5 days work, 2 days off - depending on scheduling set for you)
Other Information: Note: you will be required to attach the following: 1. Resume/CV 
2. Passport-size photograph
Note: you will be required to attach the following: 1. Resume/CV
2. Passport-size photograph